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Security Systems in Lubbock
December 17, 2021

What Should You Do If Your Home Security Alarms Go Off In Lubbock?

A security system is designed to defend your property. But what happens if your home security alarms go off in Lubbock? What actions should you take to help make sure you and your family are secure?

Your first priority is not to panic. Know that your around-the-clock monitoring specialists are always standing by to assist. Then follow these steps to be fully equipped to handle any emergency.

Our Dedicated Representatives Are Focused On Your Safety

A 24-7 monitoring specialist is immediately alerted as soon as your Lubbock home security alarms go off. After an agent is alerted, they will contact you without delay to figure out what caused your home’s defense. Your protection devices may trip due to a range of emergencies, including:

  • Criminal activity

  • Fire

  • Flood

  • Accidentally setting off alarm

In situations where your system was set off by accident—like not recalling that the motion sensors are switched on when you open a window— a representative will contact you and find out if you need help. Provide your passcode, and they will turn off the alarm.

In a true emergency, your representative will summon first responders, including firefighters, EMS, and law enforcement, to your home. They can also function as a contact point when you are not on site. Your dedicated monitoring staff also can apprise emergency services on which entry sensor was set off, helping them prepare for what might be a life-threatening situation. Then the agent will remain on the phone with you to help you stay calm and let you know what to do next.

Recommended Steps if Your Alarm Goes Off In Lubbock

Waking up in the dead of night to an alarm blaring is terrifying—particularly if you don’t know why it’s going off. The smartest thing you can do is remain calm and take the following actions:

  • First, get somewhere safe. Collect your loved ones as quick as you can and relocate to a shielded space in the house or depart the home if needed. It's typical to have an urge to feel like you need to deal with the problem on your own, but this may put you and your family at greater risk. As an alternative, focus on keeping you and your family members safe and let the professionals handle the crisis.

  • As a second step, utilize your mobile security application to keep in communication with your monitoring team. They'll dispatch responders who will be on their way to your residence within minutes.

  • Finally, keep a persistent line of communication with your monitoring specialists and emergency responders. You have the ability to be conferenced in, so all parties are sharing information. On the other hand, if it’s not possible to be in direct contact with your emergency providers, get alerts by text message. Even if it’s only a false alarm, it's wise to thoroughly communicate with everyone involved so you will be prepared should an actual problem occur.

Defend Against All Security Risks in Lubbock with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems works hard to make sure your family and your home are secured. With 24/7 monitoring, smart locks, and a range of sensors, your residence will become the secured refuge it's supposed to be. Design your ideal home security package by filling out the form below or reach out to (806) 302-1344 to get started.